Products
Business Mobility
Today we all live in a technology driven world which has resulted in an increasingly complex mobile market. This complexity brings with it many opportunities as well as challenges. At Platypus we understand the challenges and are here to help.
- 24/7 Help Desk - via a 1300 number Platypus is available to deal with any query no matter how small. No longer do you have to wait on the phone and speak to a recorded voice, our dedicated line will handle your query whether it be service or equipment related.
- Cost Centre Reconciliation and Cost Centre Reporting - we understand the challenges of dissecting telecommunications call records. Whether it needs to be done via state, cost centre or location we are here to help. Each month a report will be provided in an format agreed to make the job of cost allocation easy.
- Customised OnLine Reporting - in large organisations there are normally many stakeholders requiring access to many different levels of information. Why not allow password protected access to this information. It is all possible with Platypus.
- Asset Procurement - no matter what mobile device we can usually source it. With a network of wholesalers Australia wide, Platypus can deliver devices cost and time effectively to any location. Plus we will track their whereabouts and maintain an asset register for your perusal at any time. Plus we will provide loan phones and repairs nationwide too.
- Corporate Branded Rate Plans - do you want to provide your affiliated communities some of the economies that your large organisation can provide. Well now you can. Platypus' rating and billing platform can pass on savings via corporate branded rate plans and invoicing - not to mention the branding and "feel good factor" benefits such activities can provide.